After every completed booking you will be asked to rate your customer between 1 and 5 stars. When a booking is canceled, neither the customer nor the service provider will be able to leave a rating. If you give a customer less than 5 stars, you'll see a list of common booking issues you can use to provide more specific feedback. Let us know what went wrong by tapping the most appropriate issue for your customer. If the issues listed don't apply to your situation, you can choose "Other."
All ratings are anonymous.